NW
Niamh W
1 reviews | Active since Apr 2009
07 Dec 2015, 08:01
Sullen Bad attitude
I was in store early yesterday morning. i was served by cashier Innocenti @09h23. She was sullen and rude, and I was battling to out my purchase into the Game bag, she turned her back on me. There was absolutely no customers at that time - just plain RUDE and unhelpful.<br> I wont be visiting that store again
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Replies (1)
Game's replyOfficial
07 Dec 2015, 10:07Hello niamhw,
We acknowledge receipt of your complaint with reference ***9.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management will contact you to discuss this matter where after action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***9.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management will contact you to discuss this matter where after action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply07 Dec 2015, 10:07
Official
Hello niamhw,
We acknowledge receipt of your complaint with reference ***9.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management will contact you to discuss this matter where after action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***9.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
Store management will contact you to discuss this matter where after action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73