SM
Stanford M

1 reviews | Active since Jan 2016

22 Jan 2016, 06:21

Sucks as a manger

Took a bicycle that I bought in Decenber in from the time I got in the store the was a rude sarcastic lady telling me that the warranty does not cover the frameware which it does not say so on the slip had to ask where to go she did not know the customer service ladies were even more rude ask for Manager he failed to come through the person that was asked to fix the bike was called several times until I went to look for him myself.They service is appalling sick and disgusting it's **** the place must just shut down<br> <br>

0
Replies (1)
Game
Game's reply28 Jan 2016, 07:54
Official
Hello Stanfordgizmo,

We acknowledge receipt of your complaint with reference ***3 and apologize for your inconvenience in this matter.

As discussed with management you will return the bicycle so that it can be assessed and a final decision be made.

We look forward having you in the store.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,