Such a good experience for goods return - Festival Mall

I had a problem with a tv set bought at Game in December. To make my problems worse I had completely misplaced my receipt. I eventually was connected to Mr Ntobeko Langa. This guy is fantastic. He helped me with my query and kept me updated every day on the progress. When the time came to visit the store to replace the faulty tv, it was payday weekend, the store was packed and pumping with customers. I felt guilty as I had come alone and needed help going up and down to the car with large TV's. But man, it was a stress free experience. Ntobeko had the right people at my side to help me from the moment I walked in. Ebrahim was great helping me choose my new set and the guys who helped fetch and carry did not miss a beat. I left the store very happy that day. Thank you so much everyone, I am sincerely grateful for the service received.