KS
Kenny S
1 reviews | Active since Nov 2016
15 Nov 2016, 10:30
Store insufficiency
<p>On 15/11/2016, I visited Klerksdorp game store, on atempt to buy Google play Gift card, and to my suprise, the store had the gift card but no one in the whole store new how to sell the gift card, they made me wait for almost an hour on atempt to get someone who might know how to sell the gift cards. I am very disappointed on the matter, and shoked to see that a big Store like Game can put something on shelf that they can't sell.....!!!!"Rediculous.</p>
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Replies (2)
Game's replyOfficial
15 Nov 2016, 10:47We acknowledge receipt of your complaint with reference ***3 .
Thank you for your continued support for the game brand and for making our store your number one shopping destination. It is however unfortunate to learn of the unpleasant service that you experienced in our store. In light of the feedback your have given us, we will embark on re-training our team.
On behalf of Game stores, I would like to thank you for taking your time to send us feedback on your experiences in our store. Good or bad, it is very much appreciated.
Yours in business,
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply15 Nov 2016, 10:47
Official
We acknowledge receipt of your complaint with reference ***3 .
Thank you for your continued support for the game brand and for making our store your number one shopping destination. It is however unfortunate to learn of the unpleasant service that you experienced in our store. In light of the feedback your have given us, we will embark on re-training our team.
On behalf of Game stores, I would like to thank you for taking your time to send us feedback on your experiences in our store. Good or bad, it is very much appreciated.
Yours in business,
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
17 Nov 2016, 13:09We confirm that management contacted you to discuss this matter and processes are in place to rectify this situation.
We thank you for your support.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply17 Nov 2016, 13:09
Official
We confirm that management contacted you to discuss this matter and processes are in place to rectify this situation.
We thank you for your support.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,