1 reviews | Active since May 2018
****** Samsung tablet
I'm not happy with the security @ Game Stores as I went to purchase a bicycle for my son R1200, 6 inches however my older son has his Samsung tablet and while they were assembling the bicycle for the younger one, they got excited and left the Samsung tablet behind. We tried reporting the incident and we were told that nothing was reported at facilities and that we won't find it as the guys obviously took it. I mean are they no cameras on such a big store? It really pains me as I took it on contract and paying for nothing every month.
We acknowledge receipt of your complaint with reference ***2 and is sorry to read about your loss.
Unfortunately there is nothing the store can do as the customer is responsible for his own belongings. Senior Management will contact you to discuss this matter. In the meantime place contact your Service Provider and block the simcard otherwise you may end up with a high account.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***2 and is sorry to read about your loss.
Unfortunately there is nothing the store can do as the customer is responsible for his own belongings. Senior Management will contact you to discuss this matter. In the meantime place contact your Service Provider and block the simcard otherwise you may end up with a high account.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,