IK
Ileana K

1 reviews | Active since Sept 2019

20 Sept 2019, 10:06

Stock and Customer service

Game Kathu Northern Cape has the absolute worst service! Today I wanted to buy dogfood that’s on special but they never seem to have stock! Second time this has happened, when I gave them an alternative the lady started having attitude and I asked to speak to the manager who was apparently to busy. After a while I waoted 40 minutes for assistance she first mumbled and then when I asked again she said “yah it’s fine you can go pay” in a very rude manner! This is utterly I’m professional. I left the stuff there and went to Checkers! They’re trolleys are also never in working condition!

0
Replies (1)
Game
Game's reply20 Sept 2019, 16:23
Official
Hi Ileana,

I'm sorry about the bad service you have received at our store.

 Thank you for bringing this to our attention.

I have tried calling you with no avail.

I will escalate this matter to management and they will get back to you.

Regards
Mlindeli Ngcana


Game Online Support: Tel: **********Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)Game Sure Extended Warranty Enquiries: Tel: **********/ ********** www.game.co.za