Stock

Checked on your website for the OVHD decoder & it stated your Woodlands Mall branch as stock. Drove all that way only to find out that there is no stock. Spoke to one of the mangers (Edwin Phora) (hope the spelling is correct) & he stated there is no stock. When asked why does the website state there is stock, he replies & tells me because there could have been theft & the units still show on the system. He was suppose to get stock in today but I should come back & check on Tuesday. He did not offer to take my details or bother to call another store. I requested him to call another store to check on the stock. Other stores give out rain checks to customers. Mr Phora should go on a course for customer service, surely he is in retail & in that position only for the money & don't give a damn about customer service or even worst, he as no clue what customer service is.