mN
mgeba N
1 reviews | Active since May 2015
28 May 2015, 11:30
stinking attitude
i went to game on the 27/05/15 to get but my self a laptop ..i got so disappointed and shocked at the same time after i reserved a very RUDE attitude by the person who works at game i mean how can you answer a paying customer who just want assistance for buying a product at your own store and i quote her own words <br> <br> \ i don't care if you want me to call some one to assist you why don't you call him your self
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Game's replyOfficial
28 May 2015, 12:20Hello MGEBA,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
The lady who provided the poor service is from RCS and although it is an outsourced Company I can assure you that action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
The lady who provided the poor service is from RCS and although it is an outsourced Company I can assure you that action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply28 May 2015, 12:20
Official
Hello MGEBA,
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
The lady who provided the poor service is from RCS and although it is an outsourced Company I can assure you that action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
Firstly I would like to thank you for the time and effort you have taken to give us feedback on bad service you experienced in our store. In Game we appreciate and value every feedback we receive from our customers because by that we are able to improve for the better or correct wrongs. I sincerely apologize for the bad service provided.
The lady who provided the poor service is from RCS and although it is an outsourced Company I can assure you that action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,