AS
Ashwin S

1 reviews | Active since Jan 2012

17 May 2016, 06:06

Still waiting for stoc****

<p>I purchased a 55 inch TV from Game Clearwater on the 03/05/2016. I was told that there is no stock and Game should receive by the 10/05/2016. To date I have not received any feedback regarding what is going on. I paid upfront for a TV and and additional three year warranty. Please escalate this matter as this is totally unacceptable!</p>

0
Replies (2)
Game
Game's reply17 May 2016, 07:58
Official
We acknowledge receipt of your complaint and apologize for your inconvenience in the delay of delivering your TV. Store Management will once again commit in finding you stock as the Supplier has not provided us with stock and will keep you updated. Regards. Rina Taute Group Customer Service Advisor *** Tel: ***73
Game
Game's reply17 May 2016, 13:43
Official

Further to the above matter we confirm that management contacted you to advise that we will refund you for now as we only expect stock middle June. However, the store will provide you with a call back voucher and you will be contacted once stock arrive.

We thank you for your support and patience.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73