MX
Mbally X
1 reviews | Active since Nov 2015
17 Dec 2015, 00:31
Still waiting for response
I logged a complaint on the 28th of November about the faulty fridge game sold me and i still havent heard from them. Its very suprising how they treat their customers after they have taken my money. They were very kind when they took my money now they dont care about whats happening. I want my money back if they cannot get me a new fridge
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Game's replyOfficial
17 Dec 2015, 14:45Hello Mxulu,
We acknowledge receipt of your re-occurring complaint with reference ***8 and apologize for the fact that this matter is not resolved as yet.
I escalated this matter to higher authority who will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your re-occurring complaint with reference ***8 and apologize for the fact that this matter is not resolved as yet.
I escalated this matter to higher authority who will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply17 Dec 2015, 14:45
Official
Hello Mxulu,
We acknowledge receipt of your re-occurring complaint with reference ***8 and apologize for the fact that this matter is not resolved as yet.
I escalated this matter to higher authority who will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your re-occurring complaint with reference ***8 and apologize for the fact that this matter is not resolved as yet.
I escalated this matter to higher authority who will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73