1 reviews | Active since Dec 2012
Still waiting for a phone call
<p>I went to Game store at Jabulani Mall on Thursday 19 May 2016 and I was looking for a ceramic hob, I saw a ceramic hob that I was interested in and I was told that the demo is the only one left. I asked if I can buy the demo, I was told that it has been sold to some customer some time ago and wasn't colleted, however the hob was still on the demo board with a price. The hob was still on the system which makes me believe that they were not telling the truth, they were just lazy to unmount the hob.</p> <p> </p> <p>I went to Westgate Mall on Sunday 22 May 2016, and they too, had only a demo, I also asked them if I can buy the demo, I was just told that they don't sell demos. That supprised me as in Jabulani Mall they claimed they sold it, and Westgate same shop, they dont sell demos.</p> <p> </p> <p>On 23 May 2016 I call *** trying to find out how can that be the case, the person who answered my call asked me to get the bar code and he will call me in 45 minutes. I went to the shop to get the bar code (***) and waited for the call, up until this day, I haven't recieved anything.</p>
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
Senior management will investigate the stock situation and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
Senior management will investigate the stock situation and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Further to the above matter we confirm that Game Westgate contacted you to advise that they do have stock of the item.
We trust that you have made the purchase by now and that you will have joy from the item.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Further to the above matter we confirm that Game Westgate contacted you to advise that they do have stock of the item.
We trust that you have made the purchase by now and that you will have joy from the item.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
