bL
brett L
1 reviews | Active since Jul 2010
23 Mar 2015, 21:00
still waiting
Good day, please can someone assist me. I dropped my TV off at Game Fourways pn the 23 Jan 2015 I gave the lady there the orginal document with my extended warranty. She said it will take 7 weeks to repair. I then got a call 2 weeks ago and a lady told me my TV is repair and I must pay R2300 for the repair I explained that I have an extended warranty and she said she will call me back. I have call that number back on 3 different occasions and have been promised a call back still nothing please assist <br> Regards
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Game's replyOfficial
24 Mar 2015, 10:33Hello Bmlane007,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
On the 11th of March Naomi in the service centre department at the Fourways store requested you to please forward a copy of your extended warranty to ***, to date I have not received an email of your extended warranty,
Kindly forward the documentation as requested so that we can process this transaction.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
On the 11th of March Naomi in the service centre department at the Fourways store requested you to please forward a copy of your extended warranty to ***, to date I have not received an email of your extended warranty,
Kindly forward the documentation as requested so that we can process this transaction.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply24 Mar 2015, 10:33
Official
Hello Bmlane007,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
On the 11th of March Naomi in the service centre department at the Fourways store requested you to please forward a copy of your extended warranty to ***, to date I have not received an email of your extended warranty,
Kindly forward the documentation as requested so that we can process this transaction.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
On the 11th of March Naomi in the service centre department at the Fourways store requested you to please forward a copy of your extended warranty to ***, to date I have not received an email of your extended warranty,
Kindly forward the documentation as requested so that we can process this transaction.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,