Still no help

This is the second time that I am writing a report about the same issue. <br> <br> My fridge broke on the 17th March 2015, I called Game as the fridge is still under warranty. Game logged a query with Whirlpool and the technician came out the next day to see the problem. Since then it has been a hassle to get any feed back as to when parts will be available to fix our fridge. It has been 4 weeks, after my first complaint I was contacted by Game the glen and the consultant advised he would follow up. All he did was call and give me the same information that I already had. He said he would follow up with the manager and yet still no word. This is a concern as it seems as if Game is selling low quality products to consumers and when those products break then it is not their problem. <br> <br> Shouldn't Game have their customers interests at heart. I haven't been able to buy fresh produce in over 4 weeks . Every time I ask if I can get a loan fridge for the mean time, nobody can assist me, Its like they are waiting for my warranty to expire so that I can not be helped and forced to purchase a new fridge.