TJ
TENNILLE J
1 reviews | Active since Oct 2012
26 Aug 2015, 09:58
still charging intrest on a paid up account
I paid my account in full , with an intention to not use this account again.<br> now I received my statement with a R11.88 balance. <br> <br> can you tell me why this is ?
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
26 Aug 2015, 14:59Hello tennillej,
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you to discuss this matter. For the record, you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you to discuss this matter. For the record, you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply26 Aug 2015, 14:59
Official
Hello tennillej,
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you to discuss this matter. For the record, you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
We referred the matter to RCS who is dealing with our credit matters and they will contact you to discuss this matter. For the record, you can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73