LD
Leigh D

1 reviews | Active since Dec 2023

05 Dec 2023, 08:59

Stay away from online orders!!!!

Very very poor customer service!! Stay away from online orders!!! Purchased two items two weeks ago but only received one item, I contacted customer service but nobody seems to know where the item is, all I hear is “we will escalate the issue and get back to you”. Still haven’t received any communication!!! I spoke to a lady in customer service, Natasha, very rude and impatient!!!

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Replies (1)
Game
Game's reply05 Dec 2023, 16:06
Official
Hi Leigh, apologies for the delay and that your full order hasn't been delivered. I understand your frustration and concern. Rest assured, your query is escalated, and you will be contacted.