LE
Liezl E

1 reviews | Active since Jul 2011

27 Dec 2019, 14:44

Stay away from Game online

Placed an online order on 3 Dec of various items for xmas gifts. Received half of the items. Contacted Game. Then received the rest of the items minus one. Contacted Game again. I was told by this guy that he's investigating but to date I still havent received this item and xmas is past. Wow, I thought shopping in Game was a nightmare with *********** staff and red-tape but theyre taking this incompetence to a whole new level. They also tell you that the courier will be in contact before they deliver, no, they never contact you...they just rock up. Fortunately someone was at home both times. Game, I just want my item I paid for then I'm done with you. Order #***

0
Replies (2)
Game
Game's reply27 Dec 2019, 17:01
Official
 Good day Liezl,

Thank you for getting in touch.

We are terribly sorry for the inconvenience caused regarding this order.

Please send us your contact details to *** and use this Ref number  #344302 on the subject of the email.

Kind Regards

Mlindeli Ngcana

Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
Game Sure Extended Warranty Enquiries: Tel: **********/ **********
www.game.co.za 
LE
Liezl E's update27 Dec 2019, 20:24
Reviewer Update
I have sent that websupport email address numerous emails and everytime its someone else responding. I'm not doing again what I have been doing all along and get no resolution. You have my order number as per my original post on hellopeter. I cant believe how pathetic this service is...really