1 reviews | Active since May 2021
STAY AWAY FROM GAME AS THEY DONT DELIVER ON THEIR PROMISES
PLEASE STAY AWAY FROM GAME IN WESTWOOD MALL DURBAN AS THEY ARE A BUNCH OF ***** WHO JUST WANNA MAKE A SALE AND IF ANYTHING HAPPENS TO THE PRODUCT THERE AFTER THEY GIVE A DAMN...I PURCHASED A TELEFUNKEN TV ON THE 01/03/2021 UPONPURCHASING IT I WAS TOLD IT HAS A ONE YEAR Guarantee BY THE SALES AGENT WHICH I FOUND OUT TO BE BLATANT LIES ON HIS PART LATER ON ANYWAY 2 WEEKS AFTER PURCHASING THE TV OUR HOUSE WAS BROKEN INTO THEY TRIED TAKING THE TV BUT THEY COULDNT PULL IT OFTHE WALL MOUNT QUICK ENOUGH SO THEY LEFT IT BUT DAMAGED THE SCREEN IN THE PROCESS SO THE VERY NEXT DAY I PHONED GAME AND TOLD THEM WHAT HAD HAPPENED THEY TOLD ME THAT NOTHING COULD BE DONE AS THIS WAS NEGLIGENCE ON MY PART HOW IS THAT WHEN I TOLD THEM CLEARLY WHAT HAD HAPPENED ANYWAY I ENDED THE CALL AND IMMEDIATELY CALL MASS DISCOUNTERS AS GAME FALLS UNDER THEM AND EXPLAINED MY SITUATION TO THEM AND THE LADY I SPOKE TO ESCALATED THE MATTER AND TOLD ME SHE WILL CALL ME BACK AND BUY THE END OF THE DAY SHE DID CALL ME AND TOLD ME TO TAKE THE TV BACK AND THEY WILL BOOK IT FOR REPAIR AND A GUY NAMED ASHWIN FROM GAMES WESTWOOD ALSO SAID THE SAME THING NOT TO WORRY AND BRING IN THE TV AS THEY WILL HAVE IT BOOKED CAUSE THE TV IS LESS THAN A MONTH OLD...I BOOKED THE TV ON THE 24TH OF APRIL 2021 AND AS OF TODAY I HAVE TO RECIEVED A CALL ABOUT THE TV OTHER THAN THE INCOMPETANT MANAGER AT GAME WESTWOOD THAT PHONED ME TO TELL ME THAT I SHOULD COME BACK AND PICK THE TV UP AS THE TECHNICIANS DONT WANNA REPAIR THE PANEL WHICH MEANS I INVESTED 2500 INTO A TV THAT ONLY LASTED ME A MONTH AND THEY CANCELLED OUT MY Guarantee AS GAME ONLY DOES WARRANTIES AND NOT GuaranteeS AS I WAS PROMISED BY ASHWIN RAMPAT WHO BLATANTLY MISLEAD ME AND TOLD ME THAT THIS TV HAS A 1 YEAR Guarantee THAT WILL COVER ANYTHING WHICH WAS ALL A LIE IM NEVER PURCHASING ANTHING FROM GAME AGAIN AND I DONT ADVISE ANY ONE TO WASTE TIME WITH THAT STORE AS WELL CAUSE THEIR AFTER SERVICE TO CUSTOMERS IS UNFAIR AND FRUSTRATING
