tG
tanya GrovAA(C)

1 reviews | Active since Dec 2014

26 Feb 2016, 15:52

Staff use store as their own party spot

Today we went to Game Liquor Ladysmith. The music is turned up so loud that I have to scream at my husband for him to hear me. He couldn't answer a business call in the store, because it sounds like we are in the club. On top of that the cashier thinks this store is her own personal concert hall- singing at the top of her lounges to already deafening music. This is the third time we experience this and we have complained every time- this is a liquor store where some of the clientele are decent- not a backyard tavern

0
Replies (1)
Game
Game's reply28 Feb 2016, 10:14
Official
Hello tgr1,

We acknowledge receipt of your complaint with reference ***2 and thank you for bringing this matter to our attention.

Please accept our apologies for this poor shopping experience. I can assure you we will not tolerate it and corrective measurements will be put in place.

Store management will contact you to discuss this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73