RI
Reinhard I
1 reviews | Active since Mar 2009
06 Jan 2016, 16:05
staff needs training
Why is I when I phone Game Somerset Mall for Blinds not once over the years has someone been available to assist me? But whenever I get there the woman in then Blinds department is playing on her cellphone on Facebook. Omw no wonder there sales has been down so much in last few years!!
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Replies (1)
Game's replyOfficial
09 Jan 2016, 08:19Hello Ray316,
We acknowledge receipt of your complaint with reference ***7.
We referred the matter to the Regional Manager of Decorland and they will address this matter with their staff as there is no excuse for poor service.
Please call upon Game's management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***7.
We referred the matter to the Regional Manager of Decorland and they will address this matter with their staff as there is no excuse for poor service.
Please call upon Game's management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply09 Jan 2016, 08:19
Official
Hello Ray316,
We acknowledge receipt of your complaint with reference ***7.
We referred the matter to the Regional Manager of Decorland and they will address this matter with their staff as there is no excuse for poor service.
Please call upon Game's management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***7.
We referred the matter to the Regional Manager of Decorland and they will address this matter with their staff as there is no excuse for poor service.
Please call upon Game's management should you experience a problem in store again.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,