WB
Willem B
1 reviews | Active since Dec 2012
03 Mar 2015, 11:22
Staff having a chat while the customers wait
Yesterday, on the 2nd of March 2015 we went to Game Mimosa Mall. After doing our shopping we waited in a que that stretched so far back that we nearly went into the product rows. I thought it was due to the busy month end etc but as the que turned I noticed 8 employees of Game standing around one till having a chat. I went to the \information"desk and the gentleman informed me that I have to complain with the check out manager"
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Game's replyOfficial
03 Mar 2015, 14:06Hello SirWillam86,
We acknowledge receipt of your complaint with reference *** and apologize for the lack of service rendered to you at the store.
As explained by management the cashiers who stood around the till was all in training. However we will look at having more cashiers available over the busier times.
We thank you for your valuable input and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for the lack of service rendered to you at the store.
As explained by management the cashiers who stood around the till was all in training. However we will look at having more cashiers available over the busier times.
We thank you for your valuable input and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply03 Mar 2015, 14:06
Official
Hello SirWillam86,
We acknowledge receipt of your complaint with reference *** and apologize for the lack of service rendered to you at the store.
As explained by management the cashiers who stood around the till was all in training. However we will look at having more cashiers available over the busier times.
We thank you for your valuable input and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for the lack of service rendered to you at the store.
As explained by management the cashiers who stood around the till was all in training. However we will look at having more cashiers available over the busier times.
We thank you for your valuable input and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,