1 reviews | Active since Feb 2012
Special advertised but OUT OF STOCK
Game has a special running from the 22/04 - 05/05 which includes a Raleigh 29R bike for R1999. On the 22nd we went into canal walk - they had NO STOCK, went to N1 city - they had NO STOCK. On the 24th we made our way to Canal Walk and N1 city again, however NO STOCK. On the 28th we went into the Cape Gate Game only to be told by Julika that the stock is suspended and that the said store is only receiving 3 of those bikes which she already has customers details for. She was hesitant to give me a rain check voucher however I persisted as I feel as a customer this is unfair. How can you advertise a Special but since the special starts you have NO STOCK?? We even called most Game stores in the Western Cape only to be told that they have NO STOCK and that they wont get those bikes in anytime soon. Who runs a special like this? Why is there not 1 of those bikes in sight since the 22nd when the special started? This is putrid service and unacceptable. What happened to the \best possible service at all times"but you fail to deliver on your specials advertised??"""
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will investigate the stock levels and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will investigate the stock levels and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
