CM
Carmen M

1 reviews | Active since Apr 2015

20 Oct 2020, 17:33

something fishy, unless they at game explain, ASAP, Jehovah God will never lead me wrong

And so I went to Game Promenade Mitchells Plain, I was helped by Kerwin Benjamin, I bought appliances to the value of almost R22000, but what puzzled me is, none of the appliances I bought is on the slip, and the saying goes, where ever you see something cheaper, they will challenge that price, and refund or charge the same pice, bull****, I wanted xbox and was said to my son, that kind is discontinued and no one has it, funny enough, I went to HIFI Corporation, and they had all the products that I wanted and Game never had, they had the defy silver tumble dryer, and the xbox, and what I dont get,why, why, is none of my stuff I paid for on my receipt, only the amount, and a copy was made, and hand written the repair guarantee....who they think they messing with, Im not a bloomin back door, I will go in and cancel all and demand my money back, what do Game think I am, in fact I went back and called call center a lady by the name of Vuyo said, that is not on, how can they do things s unprofessional Like I said I went back to their, confermation centre, and the lady behind the counter some how, agree, when I told her this is not right, but she suppose it is for delivery service, they made copies he Kerwin Benjamin made a copy for him of my reciept and kept it, is that allowed, just glad my son was with to wittness all this, how can you buy 4 big appliances and nothing is on the reciept, sounds scheming, Game Im waiting explain, Mr,Manager, I await your call, as tomorow Jehovah God willing, Im there at the store, to cancel, and buy all my stuff at Macro, Hifi corp, or take alot,

0
Replies (1)
CM
Carmen M's update21 Oct 2020, 10:05
Reviewer Update
This is seriously not on, why do they need to open a brand new product, receive a call a few minutes ago from a guy by the name of Jonathan he confirm he is the driver, calling from his own personal cell number, telling me he wants to deliver, I asked on recorded telephone conversation is the product sealed, he said well they have to open it to check the product, like hell no, then ever so persistent, a lady by the name of Mischa saying she is from the warehouse, also on my recorded line, *** telling me, the reason they open it is because they have to check for any scratches and dents, you kidding me, following a mssed call from ***
I called back as I have the true caller app, as it is from Game Promenade
Again, with all due respect, I know I'm not a , back door hand me down ( apologies) as I know what is new, and how a new product should come in, further on, no call from the lady Rina Taute whom responded to my complain via a reply back on hello Peter,
my sincere apologies in advance, but my husband has worked hard for that money, and what happend a few years ago regarding a company Freedom Furnishers, I suppose they long time close, what makes me so suspicious is why opening my brand new product,
The Drivers at that time at Freedom Furnishes, they open your new product, get a friend or relative to exchange the exact same product as the customer, clean it, box it again, and let you as the customer believe its new, I had my fair share with game also with my previous tumble dryer as I send it back twice due to front cover being broken and could open, so tell me can you blame me, to come back to Freedom Furnishes, so they ******* the clients,by exchanging your new Item with who ever, you get the second hand one, they get the cash, whoever they have schemed with. so dont blame me, so far no calls I suppose I just have to get my money back and purchase some where els