BS
Bongani S

1 reviews | Active since Oct 2015

05 Nov 2015, 11:30

SOLD FAULTY KIC FRIDGE....

***<br> <br> I reported a faulty KIC fridge sold to me by Game. Here's how they apparently \resolved"the issue<br> <br> 1. They sent a technician who opened the fridge door and came to the surprising conclusion that the fridge is fine meanwhile the fridge continues to make a continuous eerie noise from the back of it.<br> <br> 2. They made arrangements to send another technician who insisted that we work with his timetable when whirlpool could have sent another technician that was convenient for the customers time.<br> <br> 3. They generated a call back voucher which they then cancelled because apparently another new unit of the fridge was sent to me which is in actual fact a non existent fridge which I have never received. I am still stuck with the fridge purchased from them initially.<br> <br> I want my money back so I can get a fridge elsewhere. I am extremely furious that I was sold a faulty fridge and till this day a month later nothing has been resolved. Is this how you do business? """

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Replies (1)
Game
Game's reply05 Nov 2015, 15:24
Official
Hello bongzlive,

We acknowledge receipt of your complaint with reference ***6 and would like to apologise for any inconvenience caused.

This matter was referred to the management of Game Rosebank, for further investigation.

Regards

Herman van der Berg
Customer Service Advisor
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