SOLD AN USED STOVE AND GIVEN A BAD ATTITUDE

On the 28/10/15 I went to the Game Store in Pietermaritzburg CBD and I made enquiries about a 3 plates DEFY stove and I was told that they do have stock but I will have to pick it up from the warehouse. On the 31/10/15 I went back to the store to buy the stove and I was aware that I will pick up the stove at the warehouse so I came with a bakkie that I paid R250 to take the stove to my house, I also paid for the stove at Game Store and then went to their warehouse to collect the stove. I was given the stove and it was sealed and I suspected nothing could be wrong with it until I got home and unsealed the box on the same day of the arrival of the stove only to find out that the stove has been used and it wasn't a brand new stove at all. I left it in the box and I phoned their customer care number to report this problem and the someone called Berry from Game store called to clarify and I was told that they have no stock of that stove but will be getting it on a Monday (02/11/15) and I went to the store on that day I was given a R200 discount and I was told to use that stove until they get stock on the 10/11/15 and now they are telling me that they will only get stock on the 15/11/15.