Sold a item which never got delivered because they never had it in the first place.

I am really upset at this point!!!! The Manager of the Canal Walk’s branch Latisha said she will check the system and contact me. 30 mins later someone named Dale from the branch called me to say the Washing Machine would be delivered this afternoon. I asked what time as I need to arrange for someone to be there at the time of delivery and Dale the guy who called me asked for my apartment’s care taker’s number to arrange the time. I gave phone number and name. It is 2:30PM and Mark my apartment’s care taker has not been contacted at all. I feel disrespected. My time has been wasted today trying to find out what’s going on with that washing machine. Really this brand’s work ethics suck.

I called Game twice to speak to Latisha who is supposedly the manager and she hung up on me three times!!!!!!!!!. I have wasted a day of work, most probably will miss my flight tonight all of that for a freaking washing machine that Game Canal Walk is failing to deliver on time, or just keep an open, transparent communication!!!!!!... THE WORST SERVICE EVER!!!

Now it is 17:07 and still no traces of this washing machine. Dan from Game Canal Walk called me at 3:20 saying they sent a driver to pick up the washing machine in Somerset west and deliver it. He said it will reach my apartment in 45 mins as the driver left Somerset west already and still nothing. I called Game the guy called Wungani tells me “ he does not know anything, he does not want to get involved and Dan finished his day shift and left already. However he will call Dan to find out who is the driver and revert back to me to let me know”. How can Game employ such *********** people, who lie, mislead, hung up on clients?!... which type of ethics, values does Game has?! I literally paid someone to stay at my place waiting for that washing machine all day and that washing machine is nowhere to be found. Wungani calls me again at 5:15PM saying the drivers say they did not have the paperwork to fetch that washing machine but they only managed to get them now so they are on the free way?! What bull**** is it really?!!!!!!! Game is the worst place to Purchase anything to be deliver! Dealing with the worst type of people EVER. when the manager Latisha refuses to take the phone and hung up the phone. You know the individual’s values and the company’s all suck. I can never recommend my worst enemy to ever buy anything to be delivered from Game NEVER!!!

The driver Calls me at 5:30PM to say he is leaving Athlone now and he will be delivering the Washing Machine in 20 minutes!!!.... he says he was never on the freeway and he is sorry it took long. Therefore, no one called the person I paid to stay in my apartment all day, I missed a day of work being on the phone dealing with this issue plus I freaking missed my flight because I could not leave today with this issue left behind and risking not being reachable while on the airplane because these *********** people would have used it to lie and said they called me and I didn’t pick up resulting in them not delivering! What a bunch of *****holes!!!!! I lost more money on this washing machine than I ever expected really the stupidest service on the planet!!