AC
Arnold C
1 reviews | Active since Jun 2016
17 May 2025, 09:37
So previously I logged a complaint after I purchased a TV and it was not delivered with in 7 days and cancelled that order
So previously I logged a complaint after I purchased a TV and it was not delivered with in 7 days and cancelled that order. I then purchased it in store whereby I received a unit immediately as it was their display unit as I could not wait any longer. I enquired about my payment reversal numerous times during the week as I cancelled the purchase on the 10th May. It is the 17th May '25 today and still no payment reversal. You know i think of this company's serve. What do you think of this company's Service?
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Game's replyOfficial
18 May 2025, 12:21Hi there Arnold, thank you for reaching out. I am so sorry to hear that your order got cancelled and that you have not received your refund yet. Kindly be advised that the refund has been processed and it should reflect within 3-5 working days in your credit account. We apologize for the inconvenience caused.
Game's reply18 May 2025, 12:21
Official
Hi there Arnold, thank you for reaching out. I am so sorry to hear that your order got cancelled and that you have not received your refund yet. Kindly be advised that the refund has been processed and it should reflect within 3-5 working days in your credit account. We apologize for the inconvenience caused.