MM
Mpho M
1 reviews | Active since Mar 2017
13 Sept 2023, 11:02
So disappointed
I bought a box of pampers premium care nappies on the 5th September 2023 at Brits Mall. I have been using the pampers brand since my baby was born and I've never encountered what is happening now. The nappy is breaking on the sides and I couldn't understand because this is happening on a nappy that is not even full. What made me angry is finding the nappy on the floor whilst my baby is playing around. Is game selling rejects or what. I can't be spending R429 and in the morning I find the cot and the baby wet.
Helpful (0)
Replies (6)0
Replies (6)
Game's replyOfficial
13 Sept 2023, 11:38Hi Mpho,
Thank you for getting in touch.
I'm sorry the diapers are not up to standard. I do understand your disappointment.
Kindly return the pack to the store along with the receipt for assistance as this is a manufacturer issue.
Kind regards
SG
Thank you for getting in touch.
I'm sorry the diapers are not up to standard. I do understand your disappointment.
Kindly return the pack to the store along with the receipt for assistance as this is a manufacturer issue.
Kind regards
SG
Game's reply13 Sept 2023, 11:38
Official
Hi Mpho,
Thank you for getting in touch.
I'm sorry the diapers are not up to standard. I do understand your disappointment.
Kindly return the pack to the store along with the receipt for assistance as this is a manufacturer issue.
Kind regards
SG
Thank you for getting in touch.
I'm sorry the diapers are not up to standard. I do understand your disappointment.
Kindly return the pack to the store along with the receipt for assistance as this is a manufacturer issue.
Kind regards
SG
MM
Mpho M's updateReviewer Update
13 Sept 2023, 12:24Unfortunately I can't find my slip but I know to never buy nappies at Game.
MM
Mpho M's update13 Sept 2023, 12:24
Reviewer Update
Unfortunately I can't find my slip but I know to never buy nappies at Game.
Game's replyOfficial
13 Sept 2023, 14:20Thanks for coming back to me. If you paid by card, the statement would have the time and date of the transaction. The store will be able to reprint the receipt for you.
Game's reply13 Sept 2023, 14:20
Official
Thanks for coming back to me. If you paid by card, the statement would have the time and date of the transaction. The store will be able to reprint the receipt for you.
MM
Mpho M's updateReviewer Update
14 Sept 2023, 10:10Thank you. Will do so.
MM
Mpho M's update14 Sept 2023, 10:10
Reviewer Update
Thank you. Will do so.
Game's replyOfficial
14 Sept 2023, 10:37You're welcome.
Game's reply14 Sept 2023, 10:37
Official
You're welcome.
MM
Mpho M's updateReviewer Update
26 Sept 2023, 20:34Thank you. Game Brits assisted with the refund without any hassles.
MM
Mpho M's update26 Sept 2023, 20:34
Reviewer Update
Thank you. Game Brits assisted with the refund without any hassles.