MM
Matthew M

1 reviews | Active since Mar 2019

24 May 2019, 22:01

Sinotec repair centre and game canal walk

Good day all

I just got my 32" tv back from game for the 2nd time it's been repaired I took the tv and put it in my car we got home to find that the tv is not fixed at all the screen is not in rite at all the *****s are not in right at all the screen go blank and it takes 2weeks for you to get your tv back but as far as I no sinotec repair centre is in parrow so I want to no by sinotec and game canal walk how are they going to sort me out it cost me to buy a new tv cost me petrol to drive up and down to them and pay for parking I don't want that tv back as I will be in touch with consumer rights as on Monday morning couse sinotec repair centre can keep there tv is this how they fix things then the person who fixed it should get sorted out as he or she don't no what they are doing that is my 3 year old daughters tv now I had to buy a new tv to put in her room so thank you sinotec repair centre the manager at game canal walk was very nice and haplful so a big thank you to you brother you are a star

0
Replies (1)
Game
Game's reply25 May 2019, 09:58
Official
Hi Matthew,

I'm so very sorry that your tv wasn't fixed after being repaired. 

Please know that this is not the experience we want you to have. The matter will be looked into and we'll be in touch with you. 

I appreciate your feedback with regards to service you received in store and will bring it to the management teams attention.

Kind Regards

Suhayfa Gabriels
 
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***