DG
Darren G
1 reviews | Active since Jan 2017
17 Dec 2019, 07:17
short delivery of goods
I had bought two camping chairs and a mini braai from game online on black Friday. The order number was ***. The courier had arrived with a huge box. I had received the box and only opened it inside my my home. I immediately called the customer care number and spoke ti a lady called Lucia. She had told me that she was going to get back to me but it has now been a week. I had called on 10 Dec at 13:10.
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
17 Dec 2019, 10:20Hi there Darren,
Thank you for taking my call.
With regards to our telephonic conversation. I will look into this matter and contact you regarding the final feedback.
Please let me know if you require any further assistance.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for taking my call.
With regards to our telephonic conversation. I will look into this matter and contact you regarding the final feedback.
Please let me know if you require any further assistance.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply17 Dec 2019, 10:20
Official
Hi there Darren,
Thank you for taking my call.
With regards to our telephonic conversation. I will look into this matter and contact you regarding the final feedback.
Please let me know if you require any further assistance.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for taking my call.
With regards to our telephonic conversation. I will look into this matter and contact you regarding the final feedback.
Please let me know if you require any further assistance.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
DG
Darren G's updateReviewer Update
27 Dec 2019, 05:22Good day Mr Petersen
I am still waiting for your call. Please take note that i have not received the goods mentioned to you. The total cost of the goods adds up to R200. I don't think that this amount will make a customer want to **** you. I had made purchases totaling R2000 on the same day from TAKEALOT and this was delivered in half the time that it took Game to deliver. Where are my camping chairs? You were suppose to call me on the 17 December and it has now been 10 days. Please ask your Supervisor or Manager to call me urgently!!!
I am still waiting for your call. Please take note that i have not received the goods mentioned to you. The total cost of the goods adds up to R200. I don't think that this amount will make a customer want to **** you. I had made purchases totaling R2000 on the same day from TAKEALOT and this was delivered in half the time that it took Game to deliver. Where are my camping chairs? You were suppose to call me on the 17 December and it has now been 10 days. Please ask your Supervisor or Manager to call me urgently!!!
DG
Darren G's update27 Dec 2019, 05:22
Reviewer Update
Good day Mr Petersen
I am still waiting for your call. Please take note that i have not received the goods mentioned to you. The total cost of the goods adds up to R200. I don't think that this amount will make a customer want to **** you. I had made purchases totaling R2000 on the same day from TAKEALOT and this was delivered in half the time that it took Game to deliver. Where are my camping chairs? You were suppose to call me on the 17 December and it has now been 10 days. Please ask your Supervisor or Manager to call me urgently!!!
I am still waiting for your call. Please take note that i have not received the goods mentioned to you. The total cost of the goods adds up to R200. I don't think that this amount will make a customer want to **** you. I had made purchases totaling R2000 on the same day from TAKEALOT and this was delivered in half the time that it took Game to deliver. Where are my camping chairs? You were suppose to call me on the 17 December and it has now been 10 days. Please ask your Supervisor or Manager to call me urgently!!!