Shopping at Game Pavilion is really frustrating

<p>On the 30/4/2017 ( Sunday) my family went to Game Pavilion to shop, little did we know that we would leave the store frustrated and angry. Firstly we picked up a 2l oil from the shelf which showed R23.99, but was told that it was the incorrect price ( price for Mayonaise) as they were packing the shelf for Tuesday special, we left the item back, secondly we finished and went to the till only to be told that there was no packets, our stuff was shoved into a box (as if I bought my stuff from a corner shop) , this was so embarrassing. Thirdly we put the box of groceries in a baby trolley in which my 1 year 10 months baby was falling asleep, only to be approached by the security at the entrance , and told that we must leave the baby trolley back in store and take another trolley out, apparently the store only had 5 of these trolleys. we told him that the baby was already in the trolley and we can't take him out, they said we cant take it out. I then spoke to a manager at the information desk, who told me that this was their policy, so I asked him to show me where this policy was written and shown to for the customer to see, and don't they have trolley guards to bring these back, he was stumped and ignored me, I was so frustrated I changed the trolley, as we walked out the store i saw the store manager, and asked him the same question, he did not know how to answers me. when we buy from pick and pay , Makro, checkers , no one questions us about the baby trolleys ,only Game. They made us feel as if we were *****ing the trolley, ( My sleepy baby had to sit on a hard metal trolley and the box broke before I could put it into the car. Thanks Game Pavilion for taking my money and for a wonderful shopping experience.</p>