1 reviews | Active since Sept 2016
Shop Lifting Accusation
<p> I received the most utterly distgusting service from GAME STORES on Thursday 8th September 2016 around 17:00. I walked into the store unsearched as no security gaurds were on point,I proceeded into the store to search for a specific gadget and never found what I was looking for,as I then made my way out of the store less than 5 minutes of being inside I rudely got stopped by the security gaurd who demanded on searching me,I comp**** to him searching me and he having found a simalir product that the store sells in my bag started accusing me of *****ing goods,I then requested to speak to his manager,he then escorted me while making remarks to the manager's office to my surprise the manager checking the goods never repremanded the gaurd of being rude to a customer instead kept quiet and after confirming the goods weren't from their store,no apology was given I just needed to accept I was no free to leave their store after being treated as a petty ******** who walks into a store to ***** a mere chocolate,I opened an account with GAME STORES over a month ago and will definitly be closing the account once settled after this disgusting violation of my consumer rights</p>
We acknowledge receipt of your complaint with reference ***7 and apologise for your inconvenience in this matter.
Please allow management to get the management of the Security Company involved where after an investigation wil lbe done and corrective action will be taken. Store management will cotnact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint with reference ***7 and apologise for your inconvenience in this matter.
Please allow management to get the management of the Security Company involved where after an investigation wil lbe done and corrective action will be taken. Store management will cotnact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
