Shoddy and Pathetic service

Today I contacted your commercial brothel [that pretends to be a call center / contact center] n lieu of service.

To be mentally ****d with such putrid service is hardly what I expect when I’m paying on time. I called today at 12h24 and was assisted by Sibo. I asked to be directed to the department where I can alter my banking details. I was relayed onto the next person.this was at 12h27. She kept silent for a while. Then with a giggle she said “HI”. I prompted her to tell me her name. She responded with very little interest or enthusiasm and stated her name was Yumnah. I asked if she could assist in changing banking details. She just said “Hold” and left me “holding” / hanging till I called back at 13h09 and was assisted by Sinovuyo at 13h11 today.

As a client all I want is service ad to pay Game / Massmart for what is due by me. With such pathetic service and lack of professionalism, I doubt if I want to continue business with low-class factory attitudes ad responses. So NOW you can call me and I will decide if I intend paying you, as I have done faithfully over the years.

Disgusted and livid

Your soon-to-be ex client