Shocking treatment

Am absolutely shocked at the level of service given to us at Game Jabulani mall today at 12. We went to purchase electronics, we stood for over 45min waiting for assistance, when I asked one of the workers to help us, I was told in valgar language and told am not important. I than asked for the manager after we assisted ourselves he didn't attend to us for 30min sitting at the food section talking, even after they called him over the phone. We loyal customers at game and I've never recieved such treatment in any shop. If game is unable to hire the right people to work for them can they kindly let consumers know we go to Makro. Am highly disappointed and want to cancel my account. I don't live in Soweto but the Game is right next to a famous attraction where people from everywhere come to shop, all my years has a shop assistant told me to **** off cause they busy.