1 reviews | Active since Feb 2016
Shocking service from Game canal walk
<p>I bought a fridge from them two weeks ago, 27.03.2017.</p> <p>Delivery was scheduled for the next day as I had to pay extra for delivery. Today is the 12.04.2017 and I still havent had delivery on the fridge. They come with all excuses. I have spoken to evryone there, from the lady that sold it to me to the branch manager. I even spoken to the warehouse where the stock is kept. I was promised since Monday the 10.04.2017 that delivery will be the next day, then to my dissopointment, I get todl teh same lie again.</p>
I am not sure if because of hello peter, but my fridge was delivered yesterday at about 3pm. Upon inspecting it last night when I got home, it had a dent/mark, whatever youw ant to call it. I phoned Game immediatley as know i was fuming.
Just to my disgust, I was told by the person I spoke to that I need to keep it until next Saturday the 16.04.2017
then only they will swop it around for me. Also that I am not allowed to put it on as then its second hand. Unforunatly I did not take the name of the person I spoke to last night. I took pictures as well, but not sure how to upload it on here. The mark may be on the side at the back, but I paid for a new unit and I want it damaged free.
i am at a lost of words that the service I am getting is so shocking. I feel like returning this to GAME and get a full refund.
Very dissipointed client
I am not sure if because of hello peter, but my fridge was delivered yesterday at about 3pm. Upon inspecting it last night when I got home, it had a dent/mark, whatever youw ant to call it. I phoned Game immediatley as know i was fuming.
Just to my disgust, I was told by the person I spoke to that I need to keep it until next Saturday the 16.04.2017
then only they will swop it around for me. Also that I am not allowed to put it on as then its second hand. Unforunatly I did not take the name of the person I spoke to last night. I took pictures as well, but not sure how to upload it on here. The mark may be on the side at the back, but I paid for a new unit and I want it damaged free.
i am at a lost of words that the service I am getting is so shocking. I feel like returning this to GAME and get a full refund.
Very dissipointed client