RH
Raafick H
1 reviews | Active since Dec 2023
20 Dec 2023, 13:48
Shocking Service from Game
Bought a dishwasher from Game Online on the 24th November. Received the dishwasher a few days later but the top cover of the dishwasher had a crack in it. Called the game call centre and was asked send pics of the crack. Order number is ***
Top date I have called a few times but till no help, I've asked to chat to managers but they all too busy to call or respond to me.
Games service is terrible.
Helpful (0)
Replies (7)0
Replies (7)
Game's replyOfficial
20 Dec 2023, 14:57Hi Raafick, thank you for getting in touch. I'm sorry, for the experience you're having with your dishwasher. Your query is escalated and being dealt with. Rest assured; you will be contacted.
Game's reply20 Dec 2023, 14:57
Official
Hi Raafick, thank you for getting in touch. I'm sorry, for the experience you're having with your dishwasher. Your query is escalated and being dealt with. Rest assured; you will be contacted.
RH
Raafick H's updateReviewer Update
20 Dec 2023, 22:58Rest assured I wasn't contacted! Still waiting for someone to have the decency to call me, customer service is terrible! I will be delivering the dishwasher back to Game store tomorrow and will demand a full refund
RH
Raafick H's update20 Dec 2023, 22:58
Reviewer Update
Rest assured I wasn't contacted! Still waiting for someone to have the decency to call me, customer service is terrible! I will be delivering the dishwasher back to Game store tomorrow and will demand a full refund
Game's replyOfficial
21 Dec 2023, 07:38Thank you for getting back to me. Your query was escalated and there is an agent handling your query.
Game's reply21 Dec 2023, 07:38
Official
Thank you for getting back to me. Your query was escalated and there is an agent handling your query.
RH
Raafick H's updateReviewer Update
21 Dec 2023, 16:02Still waiting for that agent to contact me!! How long is this going to take
RH
Raafick H's update21 Dec 2023, 16:02
Reviewer Update
Still waiting for that agent to contact me!! How long is this going to take
Game's replyOfficial
24 Dec 2023, 09:37Hi Raafick, I'm sorry, you haven't been contacted regarding your query. It is being handled by our complaints team and you will be reverted to.
Game's reply24 Dec 2023, 09:37
Official
Hi Raafick, I'm sorry, you haven't been contacted regarding your query. It is being handled by our complaints team and you will be reverted to.
RH
Raafick H's updateReviewer Update
27 Dec 2023, 17:04Still waiting!! What further action can be taken against game!! To date no one has gotten back to me or I haven't heard anything about what can/will be done.
RH
Raafick H's update27 Dec 2023, 17:04
Reviewer Update
Still waiting!! What further action can be taken against game!! To date no one has gotten back to me or I haven't heard anything about what can/will be done.
RH
Raafick H's updateReviewer Update
27 Dec 2023, 17:06Still waiting!! What further action can be taken against game!! To date no one has gotten back to me or I haven't heard anything about what can/will be done.
RH
Raafick H's update27 Dec 2023, 17:06
Reviewer Update
Still waiting!! What further action can be taken against game!! To date no one has gotten back to me or I haven't heard anything about what can/will be done.