DM
Dimakatso M
1 reviews | Active since Mar 2013
31 Jan 2025, 11:12
Shocking Service
Game doesn't know the meaning of After sales service, shody shocking service much
9 days later, I am still stuck with a 10k faulty 65inch Tv and Simon the supposed TV department manager doesn't take any accountability nor responsibility for their lack of Support and delays in logging a service request with the supplier.
Apparently it is my fault that their lack of updatd and offline support portal was offline for 8 days.
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Game's replyOfficial
05 Feb 2025, 13:39Hi Dimakatso, thank you for getting back to me and once again I can only apologise that your tv hasn't been seen to and that there's been no feedback from the store. I have re-escalated your query to the store manager and regional manager and hope to have this resolved.
Game's reply05 Feb 2025, 13:39
Official
Hi Dimakatso, thank you for getting back to me and once again I can only apologise that your tv hasn't been seen to and that there's been no feedback from the store. I have re-escalated your query to the store manager and regional manager and hope to have this resolved.