Shocking Service -

I purchased 3 X 32# Hisense TV's in October 2019 for a start up Air B & B. I tried to get the 1 TV to connect to WIFI, but it kept showing an error. I attempted to take it back the the Game Store in Watercrest Mall, but was advised that their systems were being upgraded and they couldnt book the TV in. The lockdown and nothing could be done. Eventually on the 7th of July 2020 I was able to book the TV in for assessment under the warranty. After numerous follow ups with the store, I was given theri repair centres details to follow up directly. Its been more than a month, no parts are available to fix the fault that was identify UNDER WARANTY. The service I have received by both the store and the repai centre is shockimng to say the leaste. If the TV cant be repared, then under the warranty the TV must be replaced or give me my money back so I can go elsewhere where I will get service.