Shocking Service

<p>I have a "Huge" problem with your game store in capetown CBD.</p> <p>I purchased a Telefunken 40 inch TV about three/four months ago.</p> <p>When i was busy moving my TV my finger/hand was on the screen and when finish moving everything, i switch on my TV only to see where i had my finger there was a crack and in a few minutes my whole tv was black.</p> <p>TV never fell nor was it physically damaged/abused , my screen/tv is still new.</p> <p>I sent my TV to game and was advised that it will be sent in for repairs.</p> <p>It came back saying that its beyond repair.</p> <p>I was then contacted to say Unfortunatly they cant repair /replace/credit that i need to come fetch the TV and find my own way.</p> <p>Do you expect me to come fetch my R3000. worth to then throw it in the bin.</p> <p>when i came to come purchase everyone was open arms and now that the item is comming back no one wants to take ownership.</p> <p>Do you expect me to not touch my screen for im afraid it will break inside.</p> <p>As a big company why are you selling product that are like that.</p> <p>Im not happy and not willing to walk out without a credit/repair/replacement.</p> <p>You are violating my Consumer rights.</p> <p>Repair collection slip:0889/ ********** 3</p> <p>Regards <br />Nicky</p> <p> ********** 391</p>