RP
Richard P
1 reviews | Active since Dec 2018
05 Dec 2018, 16:34
Shocking Service
Hi I would like to warn people about using game online, i have been for 14 days been given the run around about a faulty 65 inch TV i bought which Hi Sense the manufacturer has checked and has given Game the go Ahead to replace, maybe between Hi Sense and Game Zero effort to get problem resolve just a chain of emails between each other.
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
05 Dec 2018, 20:10We acknowledge receipt of your complaint with reference 4773 and apologise for any inconvenience caused.
We escalated the matter to Senior Manager @ ONLINE who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We escalated the matter to Senior Manager @ ONLINE who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply05 Dec 2018, 20:10
Official
We acknowledge receipt of your complaint with reference 4773 and apologise for any inconvenience caused.
We escalated the matter to Senior Manager @ ONLINE who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We escalated the matter to Senior Manager @ ONLINE who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
RP
Richard P's updateReviewer Update
06 Dec 2018, 15:50We acknowledge receipt of your complaint with reference 4773 and apologise for any inconvenience caused.
We escalated the matter to Senior Manager @ ONLINE who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
**********
Tel: 0 ********** 2273
/rt
Despite the quick response from Game and promise to deal with my complaint and there apologies I have not heard from there senior manager, maybe this is the reason that their staff don't care, it seems to be that management also don't care.
RP
Richard P's update06 Dec 2018, 15:50
Reviewer Update
We acknowledge receipt of your complaint with reference 4773 and apologise for any inconvenience caused.
We escalated the matter to Senior Manager @ ONLINE who will contact you out of this forum to discuss this matter.
Regards.
Group Customer Service Advisor
**********
Tel: 0 ********** 2273
/rt
Despite the quick response from Game and promise to deal with my complaint and there apologies I have not heard from there senior manager, maybe this is the reason that their staff don't care, it seems to be that management also don't care.