WH
Wayne H
1 reviews | Active since Jun 2012
07 Jan 2018, 16:49
Shocking Service
Game - Mall of Africa manager Bruce Botha chose the wrong customer to give bad and unprofessional service to. What should have been the problem of Games supplier has now become an internal Game issue because of the reluctance and bad attitude taken on how to resolve my problem on hand. I await feedback from Game as well as Bruce's superiors and will update this post accordingly.
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Game's replyOfficial
08 Jan 2018, 09:07We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
We escalated the matter to the Regional Manager, Arshad Khalil, who will investigate this matter and will contact you to discuss.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply08 Jan 2018, 09:07
Official
We acknowledge receipt of your complaint with reference ***0 and apologise for any inconvenience caused.
We escalated the matter to the Regional Manager, Arshad Khalil, who will investigate this matter and will contact you to discuss.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,