Shocking Service
I bought a DSTV Explora at Game Store in Menlyn on 27/07/2017, I was told is out of stock and they will call me when it arrives a week later I'm still waiting and the store cannot tell me when they will receive the stock. No sense of urgency regarding this matter, no one knows when they will have stock all I'm told is to continue waiting.
I find this type of service shocking to say the least. Can somebody tell me when will I receive my explora?
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Game's replyOfficial
11 Dec 2017, 12:37We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
Senior Management will investigate the stock levels and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply11 Dec 2017, 12:37
Official
We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
Senior Management will investigate the stock levels and will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,