1 reviews | Active since May 2016

03 May 2015, 13:14

Shocking Quality of 9ctGold Bangle that cost R2000

R2000 is nothing to sniff at in today's economy and 95% of the time I am very happy with everything that I buy from Game. Not this time. I bought a 9ct gold - medium width bangle from Game Eastgate over 5 years ago. That bangle still looks exceptionally good. Then we come to the bangle bought just under 2 months ago also from Game Eastgate and this bangle at immediate appearance is slightly rounder than the original 9ct gold bangles that game used to stock. In wear and tear the bangle is completely different. My new bangle is covered in bumps and dents - this is shocking considering it is not even 2 months old - never mind 5 years old.<br> <br> Why did Game change the manufacturer because clearly that is what has happened. The new bangles are far less superior to the way the original bangles were made.<br> <br> I phoned Justice (Manager at Game Eastgate) today 3 May 2015 to voice my concerns and was advised by him that posting this on HelloPeter was a good way to ensure that this matter is resolved.<br> <br> My Game card number is listed below.

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Replies (1)
Game
Game's reply03 May 2015, 16:41
Official
Hello natsi,

We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

We referred the matter to the Buyer who will investigate and will contact you to discuss.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73