Shocking experience at Knysna Game

<p>First of all, we bought three things. 2 things didn't have prices on or on the shelves and the third item didn't have a tag on. Therefore when we got to the till, we wanted to check the prices. Got the first two but then the lady went and looked for a similar item of the third item. After 15 minutes she came back with an item that was not at all similar and much more expensive and just said she's going to ring that up and that the item we have is the last of its sort. We refused to pay it and the manager came (seen as she can't just make up a price) and they went and looked for it on the system for a further 25 minutes. We (my boyfriend and I) then went and looked for a similar item and after 2 minutes found the exact same one hiding away. </p> <p> </p> <p>Secondly, the service was extremely slow and we as customers were made to feel like we are such a nuisance to them with eye rolls and a sarcastic laugh from the lady who went and looked for the item. It took us an hour to come to a conclusion. Their store is extremely messy and unorganized and items are just chucked into baskets completely unorganized and not by sort, without prices or barcodes on the shelves. </p> <p> </p> <p>Very bad experience overall.</p>