Shocking customer service

In September me and my father went to Game Worcester and saw a few different fridges in the clearance side we had a look, and a Hisense fridge caught our eye, when we enquired with the salesperson Mr. Tromp, they indicated to us that the fridge had been cosmetically damaged during shipping evidenced by the scratches and dents on it but the salesperson assured us that this fridge was in good working order and while they couldn't give us the full 3-year warranty we would still be getting 1 year warranty on the fridge, there was another salesperson that can confirm that we would be getting the warranty. Two weeks ago (12/10/2023) we went to go and purchased the fridge and again we enquired about the warranty and the salesperson confirmed with the manager that the fridge indeed had a 1-year warranty. The Friday we put the fridge to use but when we poured water into the fridges water tray no water was coming out instead the water was leaking from underneath the fridge causing a massive spill. We went to Game the Saturday to report this and was told they would get back to us on Monday regarding this, we heard nothing back and could only go back to follow up this past Saturday. We were then told by assistant manager that they could not help us because the Fridge was not supposed to have any warranty even the fridge was supposedly only cosmetically damaged, and the manager told us that we would be getting a warranty, we were then told that we would have to have the fridge fixed on our own expense. I would never have spent this amount of money knowing that this fridge would not have any warranty. I have always had good experiences with Game, but this is shocking service from your store.