Shocking Customer Service
<p>I saw a radio on the online store and the page clearly states "please contact the store to check availablilty". This notice is a waste of time as I emailed several stores of whom all opened my emails (I get read receipts) and after 1 week, I am still waiting for any form of reply. So I took to Facebook to get assistance. They were very kind and offered their help, but again, after I sent the product code for which I am in search of... NO RESPONSE. It is truely amazing how such a ****py store with no customer centricity is still functional. ON that note, the item I wanted is **** and I bought something better elsewhere. Game, you can go STICK IT!</p>
We acknowledge receipt of your complaint with reference ***4 and apologise for your inconvenience in this matter.
We escalated this matter to a store who will find you stock and will advise you accordingly.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***4 and apologise for your inconvenience in this matter.
We escalated this matter to a store who will find you stock and will advise you accordingly.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Please dont waste your time. I am not interested in buying anything your stores have to offer.
Please dont waste your time. I am not interested in buying anything your stores have to offer.
