PK
Paul K

1 reviews | Active since Jul 2012

27 Nov 2018, 13:46

Shocked and Disgusted

Had the most horrible experience with Game Store Canal Walk on Black Friday. Paid for home delivery and signed up for Saturday the following day. Saturday became Sunday and on Monday got a call form a guy Dan that they will deliver after five that same day. At 8:30 pm I called the store to inquire about my delivery. First I had to deal with a switchboard operator that treated me with disrespect by calling me names and then made it off as a joke. No sms nor phone call to explain what happened to my delivery. I'm shocked and surprise that they were able to do a delivery in Camps Bay yesterday evening without an explanation what happened to mine. I'm still waiting.... Paul Koopman

0
Replies (1)
Game
Game's reply27 Nov 2018, 14:36
Official
We acknowledge receipt of your complaint with reference ***8 and apologise for your inconvenience in this matter.

Please allow Management the opportunity to investigate this delay where after they will provide you with updated feedback.

Regards.

Group Customer Service Advisor
***
Tel:  ***73
/rt