****ty customer service

The way you train you staff is unacceptable, you are money hungry business that don't care about how your staff training impacts the man on the street. I app**** for a contract phone in store and it was all great and smooth sailing. Your sales lady informed that you will deduct the fund on the same day to validate the transaction. I queried why didn't they deduct your sales consultant informed me I don't need to worry about it. When time came and you deducted three weeks after I was misinformed that everything will be deducted the new month. This has messed up my ITC report as well as my finances. I am not satisfied and I feel someone has to pay to remedy the situation and to think I was just about ready to sign up for game card and this is what you do unacceptable. also you messed up my rating when I tried to purchase another phone from you guys saying poor, how can be poor when I got the other phone from you and it had no issues