CV
Chantelle V
1 reviews | Active since Jan 2012
26 Nov 2015, 12:25
**** SERVICE FROM GAME WHAT A JOKE
We bought a special at game 2/3 weeks back for the Samsung 48\ HD TV and get a sound bar with. Well okay they did not have stock of the sound bar but we will get in a week it was said
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Game's replyOfficial
27 Nov 2015, 11:21Hello nixihunter,
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
As discussed with management there is no stock of the item available but they did offer you a substitute item. You can unfortunately not be refunded as the soundbar was a free item.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
As discussed with management there is no stock of the item available but they did offer you a substitute item. You can unfortunately not be refunded as the soundbar was a free item.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply27 Nov 2015, 11:21
Official
Hello nixihunter,
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
As discussed with management there is no stock of the item available but they did offer you a substitute item. You can unfortunately not be refunded as the soundbar was a free item.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for your inconvenience in this matter.
As discussed with management there is no stock of the item available but they did offer you a substitute item. You can unfortunately not be refunded as the soundbar was a free item.
We look forward having you in the store soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73