JK
Jacoline K

1 reviews | Active since Jan 2018

12 Jan 2018, 16:30

Shicking customer service and arrogant consultant

I Called Rcs game today to sort out a mess that was not my mistake.The consultant was friendly at first and the more I tried explaining my situation(that I am receiving someone elses account statements)the more arrogant and irratated the consultant got with me.I"m totaly disgusted with the service I received.He was no help what so ever.#bad customer service!

0
Replies (1)
Game
Game's reply14 Jan 2018, 10:37
Official

Good day Jacoline,

We acknowledge receipt of your complaint with reference ***1 and would like to apologise for any inconvenience caused.

This matter was referred to RCS Management, who manages the Game Accounts Department, for further investigation.

Regards

Game Customer Service

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