GC
Gary C
1 reviews | Active since Dec 2016
20 Dec 2016, 14:59
Shambolic!
<p>I have sent 3 e-mails over the past 3 weeks requesting information regarding my account. I have yet to receive even an acknowledgement, let alone a reply to any of my correspondence. I find the level of customer service pathetic, in this day and age, where others are incredibly prompt and a pleasure to deal with. That said, my personal choice is never to deal with this disgraceful business again. I have settled my account in full (although I have no acknowledgement of that either, even though I requested confirmation) and thus can wipe my hands of GAME STORES! </p>
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Game's replyOfficial
20 Dec 2016, 16:50We acknowledge receipt of your complaint with reference ***2 and apologise for your inconvenience in this matter.
The matter is r0eferred to RCS, who is dealing with account matters and they will contact you to discuss this matter.
Yo ucan also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply20 Dec 2016, 16:50
Official
We acknowledge receipt of your complaint with reference ***2 and apologise for your inconvenience in this matter.
The matter is r0eferred to RCS, who is dealing with account matters and they will contact you to discuss this matter.
Yo ucan also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,